Privacy Policy

ThinkClear (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

1. Who We Are

Clearmind Health Ltd

Head office: Unit 6a, Stephenson Court, Fraser Road, Priory Business Park, Bedford, MK44 3WJ

Company no. 15756177

For the purposes of UK data protection law, ThinkClear is the data controller of your personal data.

2. Information We Collect

We may collect and process the following personal data:

a. Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Any information you submit through contact forms, enquiry forms, or email communications

b. Information we collect automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referral source

This data is collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and contact requests

  • Provide our services

  • Improve our website and user experience

  • Send relevant communications where you have opted in

  • Meet legal or regulatory obligations

We only process your data where we have a lawful basis to do so.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly agreed

  • Contract – where processing is necessary to provide services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law

5. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties such as:

  • Website hosting providers

  • Email and CRM systems

  • Analytics providers

All third parties are required to respect your data and process it in accordance with the law.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and only accessed by authorised individuals.

8. Data Retention

We only retain personal data for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

10. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.